AI receptionist for electricians

Your hands are on a switchboard and the phone starts going in your pocket. You can't take it, and you shouldn't. By the time you're clear, there's a missed call and no message.

Electrical calls are the ones you least want to lose, because the caller usually can't wait. Someone with no power to half the house, a fridge full of food and kids to get to bed isn't leaving a voicemail. They're ringing the next sparky on the list.

Operator answers in your business name, works out what's actually going on — whether it's a tripped circuit, a fault or a grid outage — and books it into your calendar while you keep working.

What Operator asks your callers

• Name, best contact number, and the suburb
• What's happening — no power, tripping switchboard, burning smell, sparking, flickering lights, dead powerpoints
• Whether it's the whole property or just part of it, which is the fastest way to tell a property fault from a grid outage
• Whether the neighbours have power — one question that regularly saves a wasted callout to a network problem
• Whether a switch on the switchboard has tripped, and whether it stays on when reset
• Anything on the affected circuit they can't go without tonight — fridge, freezer, medical equipment
• Whether they own the property or rent it, since renters need the agent or landlord to authorise the work
• Access — whether someone will be home, and where the switchboard is

What a call actually sounds like

What a missed call actually costs

An after-hours electrical callout typically starts well over $100 before any work is done, and most faults run past that once they're found. The After Hours plan costs less than a single after-hours callout.

But electrical has a second layer that plumbing doesn't. The customer who rings about a dead circuit is the same customer who later needs a switchboard upgrade, safety switch testing, downlights through the extension, an EV charger in the garage, and solar. That's not one job — it's a decade of work, and it goes to whoever picked up the first time.

It compounds beyond households too. Real estate agents and builders keep a list of sparkies who answer, and being on it is worth more than any single callout. The ones who don't answer quietly come off it.

Where your bookings end up

Bookings go straight into Google Calendar. Operator checks what's genuinely free before offering a time, so you're not committed to two jobs on opposite sides of the city.

Plenty of job management software syncs to one of those calendars — if yours does, Operator's bookings will appear there as well. If it doesn't, every call, lead and booking is still captured in the Operator dashboard, and you're notified the moment one arrives.

There's nothing to install and no second app to check. You carry on with the system you already have.

Related trades

• AI receptionist for plumbers
• AI receptionist for heating and cooling

See how Operator works or pricing and plans.