AI receptionist for service businesses

Never miss
another lead.

Operator answers every call and message — qualifying the lead and booking the job — 24/7, while you stay on the tools.

Live in under 24 hours · no tech knowledge needed
Operator
Live call
Hi, do you do emergency callouts tonight?
We sure do. Can I grab your name and best number?
Dave, 0412 345 678 — burst pipe in Brunswick.
Got it, Dave. I can have someone there by 7pm — does that work?
Appointment booked · 7:00pm
Added to calendar · SMS sent to Dave
More leads captured
<24h
Live and answering
100%
Of calls answered
24/7
After hours coverage
Live demo

Hear it for yourself.

Talk directly to Operator in your browser — no phone, no sign-up. Ask how it works or role-play as a customer.

Operator

Talk to Operator live

Click below and speak directly to our AI receptionist — no phone needed. Ask how it works, or pretend you're a customer and watch it handle your call.

Uses your microphone · works in any browser · free

What it does

Your phone rings. Operator answers.

One AI receptionist that works your phone and your website — so a missed call never becomes a lost job.

Why Operator

What other AI receptionists can’t do.

Most AI receptionists pick up and take a message. Operator runs the whole job — and works with you, not instead of you.

What it actually does
A typical
AI bot
An answering service tailored to your needs
Books against your real calendar availability
Reschedules an existing booking, not just makes new ones
Knows a firm booking from a “maybe” that needs a callback
Texts the customer to confirm — and again if the time changes
Tuned for noisy worksites & speakerphone
Same AI on your website chat, too
Australian-built: local voice, numbers & timezones
OperatorAll included
How it works

Set up once. Never miss a lead again.

1

Tell us about your business

Your services, hours, prices, and the questions you'd normally ask. We build your AI receptionist and have you live in under 24 hours.

Set up your receptionist
Business nameBrunswick Plumbing
ServicesBlocked drains · Hot water · Leaks
HoursMon–Sat, 7am–6pm
Building your AI receptionist…86%

“We were missing a third of our calls on the tools. Operator picked up every one — it paid for itself in the first week.”

— Independent electrician, Melbourne
Pricing

Simple, transparent pricing.

$499 one-time setup, then choose the plan that suits your business. No lock-in contracts.

Starter plans
Chat Widget
$25/month

Add an AI chat assistant to your website — captures leads and answers questions around the clock.

  • AI chat widget for your website
  • Lead capture & qualification
  • Instant notifications
  • CRM dashboard
  • Appointment booking
  • Phone call answering
Voicemail
$99/month

Operator answers, qualifies the lead and books appointments — then sends you a full transcript of every call.

  • Voicemail answering & transcription
  • Lead qualification
  • Appointment booking & SMS
  • Instant notifications
  • CRM dashboard
  • 24/7 daytime answering
After Hours
$149/month

Operator answers after hours and on weekends — qualifying leads and booking jobs while you're off the clock.

  • After-hours & weekend answering
  • Lead qualification
  • Appointment booking & SMS
  • Instant notifications
  • CRM dashboard
  • 24/7 daytime answering
24/7 plans — choose your call volume
Always On · 100
$199/month

Perfect for businesses getting started with 24/7 AI answering — up to 100 calls per month.

  • 24/7 call answering
  • Lead qualification
  • Appointment booking & SMS
  • Full CRM & analytics
  • Calendar integration
  • AI chat widget
Pro · 500
$399/month

High-volume businesses — up to 500 calls per month with full 24/7 coverage and website chat.

  • 24/7 call answering
  • Lead qualification
  • Appointment booking & SMS
  • Full CRM & analytics
  • Calendar integration
  • AI chat widget
All plans include a one-time $499 setup fee — we build, configure and go live with you in under 24 hours.

Not sure yet? Try it free first — see Operator answer a real call before you spend a cent.

FAQ

Questions, answered.

Does it really sound like a person? +

Yes — Operator uses a natural, conversational voice and understands what callers mean, even when they ramble. Most callers don't realise it's AI.

Do I need to change my phone number? +

Not at all — but getting a new number is usually the better option. When you forward an existing number, there can be a short delay before Operator picks up, and some carriers handle forwarding differently. A dedicated Operator number answers instantly, every time, with no forwarding gaps. That said, if you want to keep the number your customers already know, you can absolutely forward your existing number to Operator and it will work just fine.

What happens after a call? +

The lead is saved with the name, number, job and urgency. If an appointment was booked, it goes straight into your calendar and the customer gets an SMS confirmation. You get an instant notification either way.

What if I want to answer calls myself during the day? +

Easy. During your opening hours, Operator will ring your phone first. If you don't pick up, it steps in. After hours it answers straight away. You can toggle this in your dashboard.

How much does it cost? +

There's a one-time setup fee of $499 to get you live — we build and configure everything. After that, choose the plan that suits you: $25/month for the website Chat Widget, $99/month for Voicemail (message taking & transcription), $149/month for After Hours coverage, or step up to 24/7 Always On answering from $199/month (100 calls), $299/month (300 calls) or $399/month Pro (500 calls). Your monthly subscription starts one month after the upfront payment, then it's billed monthly — no lock-in contracts.

Can I cancel? +

Yes, any time — just email us at hello@operator.net.au. Cancellation takes effect at the end of your current billing period, so you won't be charged beyond it. No lock-in contracts.

How long until I'm live? +

Under 24 hours. We set everything up with you — no technical knowledge required.